Frequently Asked Questions

Everything you need to know about shopping with CSB.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders, while international shipping can take 7-14 business days depending on the destination.

What is your return policy?

We offer a 30-day return window for all unworn items with original tags attached. Simply visit our returns portal to start your request.

How do I find my correct size?

Each product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart to ensure the perfect fit.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, Apple Pay, and interest-free installment options like Afterpay and Klarna.

Are your materials sustainably sourced?

At CSB, we are committed to ethical fashion. We use a mix of organic cotton, recycled polyester, and eco-friendly dyes across our seasonal collections.

Can I change or cancel my order?

To ensure fast delivery, we process orders quickly. You can change or cancel your order within 60 minutes of placement by contacting our support team.