Returns & Exchanges
At CSB, we want you to love your fit, which is why we offer a 30-day return window for all unwashed and unworn items with original tags attached. Whether you need a different size or a full refund, our streamlined process ensures your satisfaction is our priority.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
- 2.Package Your Items
Securely pack your garments in their original packaging, ensuring all hangtags are intact and the items are free of makeup or deodorant marks.
- 3.Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and fix it clearly to the outside of your return package.
- 4.Drop Off and Track
Hand your package to the designated carrier and keep your tracking receipt; we will process your refund or exchange within 5-7 business days of arrival.